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Crash Investigation

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Vehicle Airbag Module, EDR & Black Box Decoding

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Safety Restore provides assistance to law enforcement & educational institutions for SRS airbag module & black box decoding services. An airbag module is an airbag systems controller that stores crash data in an event of a collision. Also known as the black box, or EDR, this airbag module needs to be removed from the vehicle and connected to an external decoding system to obtain all information. Such operation calls for knowledgeable and experienced programmers and engineers. Safety Restore has been the #1 post-accident restoration company since 2013, constantly evolving and revolutionizing the industry. From offering SRS airbag module reset services to seat belt repairs and now crash & black box investigations. Becuase of the nature of the business, this service is only available to law enforcement and accredited educational institutions. All other services such as SRS airbag module reset and seat belt repair after accident are available to everyone.

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What are "EDR" black boxes?

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EDR's are Event Data Recorders, which are primarily black boxes in cars responsible for crash recordings. These computers are activated by an actual collision or crash. These recordings can provide vital information during an investigation such as:
  • Vehicle's speed prior to collision
  • Change – including maximum change – in forward crash speed
  • Time when the maximum change in forward crash speed occurred
  • Accelerator pedal velocity/pressure
  • Brake application
  • Ignition cycle
  • Occupant seat belt (wearing or not)
  • Airbag warning lights status
  • Steering/Driver airbag deployment time
  • Front passenger’s front air bag deployment time
  • Crash events counted
  • Start of EDR and completed recording tasks.

Newer vehicles may have advanced EDR's, recording data such as:

  • Multi-direction acceleration
  • Forward or reverse acceleration
  • Engine speed
  • Driver steering-wheel input
  • All seat belt status
  • Engagement of electronic stability control system
  • Antilock brake system activity
  • All side air bag deployment times
  • Seat track positions
  • Occupant size and position
NHTSA (National Highbway Traffic Safety Administration) has set regulations in place and various proposals to standarizing EDR's in vehicles. To learn more, visit nhtsa.gov[/vc_column_text][/vc_column][vc_column width="1/2"][vc_column_text]

Service Procedure

[/vc_column_text][vc_single_image image="34" alignment="center" border_color="grey" img_link_target="_self"][vc_column_text]Safety Restore is committed to providing proper assistance to limited agencies and organizations. All vehicle EDR's, known as SRS airbag modules, must be first inspected virtually. The entire inquiry will be logged from the moment we are contacted. You will need to first provide digital images of the hardware and a description explaining your nature of business. A case number will be assigned to your inquiry and an e-mail will be dispatched with a form to fill out. The e-mail will include all instructions and necessary information for you to begin. You will need to mail in your SRS airbag module to us along with the form.

How to get started:

  1. E-Mail: service@safetyrestore.com with EDR in the sibject line. Inlcude the following:


    ORGANIZATION NAME
    CONTACT NAME
    ORGANIZATION ADDRESS
    PHONE NUMBER
    INTERNAL CASE ID

    VEHICLE VIN # (if applicable)

    DESCRIPTION OF CRASH
    YOUR NATURE OF WORK


  2. Wait for an e-mail to move forward.
FEES:

The cost varies depending on the EDR type and other factors. You will be sent an estimate in the first e-mail. Once the payment is made, the job will start when we receive your completed form and unit. You will be able to complete the payment securely on our website via link sent to you with the form. Please note that all payments are not refundable.

Unfortunately we do not offer any phone support for EDR related jobs at the moment.

This service is compatible with most vehicles 1996 and up. Please note that certain water and fire damage may is not recoverable. While we will apply every effort to salvage the hardware, if the unit is not accessible, the fee is not refundable.[/vc_column_text][/vc_column][/vc_row]